Luma, West Midlands

Luma UniversityEdgewater Campus

Wellbeing Support

Counselling, mental health support and wellbeing resources for Luma students.

Counselling service

The counselling team provides short-term therapeutic support for students experiencing anxiety, depression, bereavement, relationship difficulties and other concerns affecting wellbeing and academic performance. Appointments are typically offered within seven working days during term time.

Counsellors are registered with BACP or equivalent professional bodies. Sessions are confidential except where risk of harm requires disclosure under safeguarding policies. Up to six sessions per academic year are offered, with review for extension where clinically appropriate.

Wellbeing Hub

The Wellbeing Hub opened in 2026, bringing together counselling, disability advice, financial guidance and chaplaincy under one roof. Drop-in sessions run weekdays 10:00–16:00 for students seeking initial advice without a prior appointment.

Wellbeing workshops cover stress management, sleep hygiene, exam anxiety and mindfulness. Schedules are published at the start of each term on the student portal.

Peer support

Student Wellbeing Ambassadors receive training to signpost peers to professional services and facilitate wellbeing activities in halls and academic departments. Nightline, staffed by trained student volunteers, offers listening support overnight during term time.

The students' union Welfare Officer campaigns on mental health policy and sits on university committees influencing support provision.

Crisis support

Out-of-hours telephone support operates 24/7 during term time for students in distress. Call the number on your student ID card or the Wellbeing Hub website. For immediate danger, call 999.

The university's suicide prevention strategy includes staff training, student awareness campaigns and partnership with local NHS mental health services. All students complete online consent training covering support available and how to help peers in difficulty.

Related information